Privacy Policy
This Privacy Policy explains how shakebestbuy.co.uk Shop ("we," "us," "our") collects, uses, and protects your personal information when you visit our website www.shakebestbuy.co.uk (the "Site"), use our services, make purchases, or communicate with us regarding the Site (collectively, the "Services"). By using our Services, you agree to the practices outlined in this policy.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational needs. Updates will be posted on our Site with a revised "Last Updated" date.
How We Collect and Use Your Personal Information
We collect personal information from various sources to provide and improve our Services. The specific details we collect and how we use them depend on your interactions with us.
Personal Information We Collect
The types of personal information we collect depend on how you engage with our Site. "Personal information" refers to details that identify, describe, or relate to you. The following are key categories:
1. Information You Provide Directly:
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Contact Information: Name, address, phone number, and email.
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Order Details: Billing and shipping addresses, payment confirmations, and order history.
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Account Details: Username, password, and security-related information.
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Customer Support Inquiries: Any information you share when contacting us for assistance.
2. Information Collected Automatically: We use cookies, pixels, and similar technologies to collect information about how you interact with our Site. This may include:
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Device and browser details
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IP address and network information
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Activity on the Site
3. Information from Third Parties: We may obtain information from third-party services, including:
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Service providers like Shopify for website operations
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Payment processors for secure transactions
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Marketing partners for tailored advertising
How We Use Your Personal Information
We use your personal information for the following purposes:
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Providing Services: Processing payments, fulfilling orders, managing accounts, and arranging shipments.
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Marketing & Advertising: Sending promotional materials via email, SMS, or mail and showing targeted ads.
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Security & Fraud Prevention: Protecting accounts, detecting fraudulent activities, and maintaining secure transactions.
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Customer Support & Service Improvement: Enhancing your experience and responding to inquiries.
Cookies & Tracking Technologies
We use cookies to improve our Site, remember preferences, and analyze user behavior. You can adjust browser settings to disable cookies, but this may impact functionality. For details on Shopify-related cookies, visit: Shopify Cookie Policy.
Sharing Personal Information
We may share your information with:
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Service providers (e.g., payment processors, shipping partners, analytics providers)
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Marketing & business partners (for advertising and promotions)
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Affiliates & corporate entities (to manage business operations)
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Legal authorities (when required by law or in legal disputes)
We do not sell your personal information. Any third-party data sharing aligns with this Privacy Policy.
Children’s Data
Our Services are not intended for children under 16. We do not knowingly collect data from minors. If you believe a child has provided us with their information, please contact us to request its deletion.
Security & Data Retention
We take reasonable measures to protect your information but cannot guarantee absolute security. We retain personal data only as long as necessary for business, legal, and operational purposes.
Your Rights
Depending on your location, you may have rights over your personal data, including:
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Access & Portability: Request a copy of your information.
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Correction & Deletion: Update or delete your data.
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Opt-Out of Marketing: Unsubscribe from promotional communications.
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Restrict Processing: Limit how we use your information.
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Withdraw Consent: If you previously gave consent, you can withdraw it at any time.
To exercise these rights, contact us using the details below.
International Data Transfers
If you access our Services from outside the UK or EU, your data may be processed in other countries. We rely on legal mechanisms such as Standard Contractual Clauses to protect international data transfers.
Contact Us
For questions about this Privacy Policy or to exercise your rights, contact us at:
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Email: support@shakebestbuy.co.uk
We are the data controller of your personal information unless otherwise specified.