We believe that Herbalife products will bring amazing results to your weight and health and you will love them. We are so committed to delivering these high quality products to you that we offer you a hassle-free 30-day Money Back Guarantee*.
Customer satisfaction is our top priority. If for any reason you are not satisfied with the products or the results, please do not hesitate to contact us. We can help you by providing personalised solutions to achieve your desired results or answer any questions you may have regarding the products.
Returning product(s) to us is simple and easy!
Note: DO NOT return the products directly to Herbalife Warehouse. Doing so might result in additional shipping charges or we may not be able to process your refund.
Once we receive the returned product(s), refund will be processed promptly. Please allow up to 4 weeks for your refund to be completed.
We do not stock any Herbalife products, therefore we cannot exchange product(s) with you directly. However, exchange can be done by initiating a return & refund process while placing a new order.
The refund will be credited back to your originating method of payment. Your credit cannot be issued in other method or to other charge card.
For shipments that are bounced back to Herbalife Warehouse, for any reasons, you will be charged reshipping fee to redeliver your order. For shipments that are unclaimed at the warehouse, the order will be treated as returns and refund process will be initiated.
We are not responsible for lost or stolen returned packages during transit. Therefore, we encourage you to get tracking information for any package you ship to us. Refund can only be processed when package is received (in its original packaging).
We do not accept orders from Herbalife distributors. Herbalife distributors who wish to purchase Herbalife products, please place order with your distributor account or contact your upline sponsor.
* This guarantee will not be granted if the products are found to be damaged or misused intentionally.